The health of the New Star community is our top priority

This website is intended to provide the New Star family – consumers, their families, staff, donors and volunteers – with the latest information concerning COVID-19 and measures implemented to reduce its spread.


Below are up-to-date New Star policies and procedures.

New Star COVID policies will be implemented based on the CDC guidelines.  We are constantly monitoring the situation and will make every effort to provide information and implement policies to ensure our community’s continued health and safety.  Updated policies will then be added to this page. Advance notice may not always be possible.

New Star reserves the right to manage New Star health issues that may or may not be addressed in these manuals. While every effort has been made to address the many related issues, it is recognized that it may not be all-inclusive and does not constitute a legal document or contract.

Agency Policies:

NS COVID policy Updated Aug, 8, 2022

NS Hand Hygiene Policy

NS Covid-19 Mask Policy

COVID-19 County Check – Find community levels and prevention steps by county. Data updated weekly

Community Living Policies

The policies below will be implemented when necessary according to the NS COVID-19 Policy.

NS COVID CLS Home Visit Policy

NS COVID CLS Visitor Policy

Day Services Policies

The policies below will be implemented when necessary according to the NS COVID-19 Policy.

NS Covid-19 Day Visitor Policy

NS Covid-19 CDS Cleaning Policy

NS CDS Infectious Disease Policy

NS Covid-19 CDS Arrival and Dismissal Policy

NS Covid-19 CDS Community Based Policy

NS Covid-19 CDS Vehicle Disinfecting Policy



It’s hard to imagine a time when we didn’t know COVID-19 existed. Now when people say “virus,” we know what they mean. The impact of COVID-19 on our lives, our activities, and our freedom has affected us all. The responsibility is ours, as a community, to help stop this virus. Now we have a new, safe, and effective tool to help us do that—COVID-19 vaccines.

Getting vaccinated adds an important layer of protection for you, your family, and loved ones. Here are some things you should know about the COVID-19 vaccine:

  • All COVID-19 vaccines currently available in the United States are very effective at preventing the disease.
  • The most common side effects are pain in the arm where you got the shot, feeling tired, headache, body aches, chills, and fever.
  • Stopping a pandemic requires using all the tools we have available—wearing masks, staying at least 6 feet apart from people who don’t live with you, avoiding crowds and poorly ventilated spaces, washing your hands frequently, and getting vaccinated.

We want everyone in our community to be safe.

Below are some resources for you and your family as you make this very important decision.

Safety and Development of Vaccines

Video for Consumers Regarding COVID Vaccine 


COVID Myths vs Facts



If you are a member of the New Star family, your service coordinator will be in close contact with you.  We will update the New Star website frequently with any future developments. We will also be sending out emails and posting on our Facebook and Twitter pages.

Resource Links:

Situations surrounding the COVID–19 outbreak change at a moment’s notice. We are committed to staying up-to-date, responding to recommendations from the CDC and the Illinois Department of Health, the Indiana State Department of Health, and keeping you informed.

Below are links to government and health agencies that can provide you with updated information on the coronavirus.

Centers for Disease Control and Prevention (CDC)

Coronavirus (COVID-19)

How to Protect Yourself and Others

Administration for Community Living, U.S. Department of Health and Human Services

What do Older Adults and People with Disabilities Need to Know

World Health Organization

Q&A on coronaviruses (COVID-19)

Coronavirus Mythbusters

National Institue of Health

Resoures from NIH

Social Security Administration

Social Security and the Coronavirus


Illinois Department of Human Services (IDHS)

Illinois Department of Public Health (IDPH)


Indiana State Department of Health

Division of Disability and Rehabilitation Services – Indiana